Thursday, April 29, 2010

Refer a friend - SingTel openings

Dear Friends,

Kindly check the below mail & apply accordingly. Iam wondering how these openings are still there... have a look & apply accordingly without fail....

In case while applying online under reference column, if you need the below details make use of my reference for treating the application in priority.

NAME : GUNASEKAR SAMINATH
E-MAIL : saminath@singtel.com
FIN : G6322616K
MOBILE : +65 9776 4321

Nanbargaley! For more important Openings / info., : Our blog : http://nanbargaley.blogspot.com

Thanks & regards,

G.Saminath…

| Network Engineer - Global TAC | SingTel | 31 Exeter Road, #02-00, COMcentre podium block, Singapore - 239732 | (: +65 6580 1135 - Ext : 54171 | + : gsaminath@gmail.com / saminath@singtel.com | z: +65 9011 5376 / 9776 4321 | |



Men may come & men may go but F.R.I.E.N.D.S.H.I.P goes forever…

How deeply you can touch another life, is how rich your life is. May you have much opportunity to profoundly impact lives around you… - Sadhguru Jagi Vasu Dev!


---------- Forwarded message ----------
From: Saminath G
Date: Wed, Apr 28, 2010 at 3:33 AM
Subject: FW: Refer a friend
To: "S.A.M.I - Akkarai seemai azhaginiley.."

From: Tan Yan-zhi
Sent: Tuesday, April 27, 2010 8:29 AM
To: IPDE - Staff
Subject: Refer a friend

mailbox:///D|/Thunderbird%20mails/Mails/Inbox.sbd/Aa%20Mails%20to%20me?number=1091248083&part=1.2&filename=image001.jpg

We are currently looking to fill several positions within IPDE. We highly value recommendation and encourage you to refer friends who have the necessary experience and skills to support IPDE.

Now come to think of it... I may know someone. How can I refer them?

You can ask your friends to apply via SingTel Career website : (links are also provided below) with your reference details.

Current Openings in IPDE:

http://career.singtel.com/candidates/default_E.htm

For department wise job openings :
=========================

http://info.singtel.com/about-us/careers/job-vacancies

Welcome. We appreciate your interest to become part of our growing international SingTel family. To explore a career with SingTel, you can view all available positions or

Search by Job function:
Business Development / Strategic Planning Customer Service
Engineering
Finance / Human Resource / Legal / Corporate Comms
Information Technology Marketing
Product Development / Management
Sales



Management

Deputy Director (Transition Delivery Mgt)


Responsibilities :

1) To manage and lead the team of Transition Delivery Managers to perform the following tasks:

• To lead post-sales technical discussion with customer.

• To establish in-depth understanding of customer existing networking, communication setup and

operating environment in order to develop implementation and migration plan.

• To manage and coordinate with all relevant parties (including external vendors/partners) to ensure

customer requirements can be implemented accordingly.

• To ensure that end to end network configurations are understood and correctly implemented by SingTel

and Partner.

• To develop and agree with customer on User Acceptance Test (UAT) plan.

• To ensure the implementation and migration can be carried out in accordance to UAT documentation.

• To document customer network and handover to maintenance team.

• To be the Technical lead for change management and conduct impact analysis on changes involved

during its project life cycle.



2) To manage both existing and new resources to handle new complex projects.



3) To work closely with process managers to develop processes and documents to ensure proper

handover from presales to implementation and from implementation to maintenance.



4) To front customers/management team in project technical discussions when required.

Requirements :

• Preferably a degree in Telecommunications/ Electrical/ Electronics or equivalent qualifications with at

least 8 years of working experience in planning IP routing across WAN networks.

• Preferably to be CCNP, CCIP or CCIE certified.

• Knowledge or experience of server platforms and applications such as Microsoft, Linux, Sun Solaris,

Oracle, SQL, MS-Exchange, ERP etc. is a plus point.

• Working experience in LAN internetworking, including hubs, switches, firewalls, load-sharing

equipment, network optimizers and IP PABX is a plus point.

• Working experience as a technical lead in migration projects, which involve LAN/WAN, security, voice

and managed services.

• Excellent interpersonal, presentation, writing and communication skill.

• Highly motivated and willing to learn new technologies and able to work under pressure.

• Good project management skill.



Engineer

Network Engineer (Optical Network Support)


Responsibilities:

* As a subject matter expert in DWDM operations responsible for resolving equipment / service related problems in SingTel’s networks.
* Investigate, isolate and rectify faults pertaining to DWDM equipment deployed in SingTel’s networks.
* Subject matter expert for DWDM equipment responsible to get to the root cause of the problem and resolve it with the vendor and / or network Planner to pre-empt the recurrence.
* Review and revise troubleshooting methodology and processes to improve service recovery time.

Requirements:

* Must have a Degree in Computer / Electronics Engineering, or any other relevant discipline.
* With a minimum of 3 years' experience in similar capacity.
* Familiar with DWDM technology and its supported services.
* Hands-on experience in resolving DWDM equipment and its supported services problems.
* Good knowlede of IP technology and SDH technology.
* Strong interpersonal skills, including strong verbal, written communication skills and excellent listening skills are required.
* Problem-solving skills with an emphasis on resolution of complex technical problems

Network Engineer (Problem Management)

Responsibilities:

* Handle escalations from the Incident management team pertaining to problems.
* Handle problem management function for all corporate services.
* Coordinate with various technical team on the identification of root cause for Incidents.
* Coordinates and facilitates problem resolution by engaging a variety of support teams.
* Trend Analysis and reporting on the number of incidents on a monthly basis.
* Escalates issues for resolution, to avoid reoccurrence or close problem.
* Supports the determination of remedial action.
* Supports the implementation of corrective actions.
* Supports in determination of problem priority and service levels.
* Reviews progress and results with client and (senior) management.
* Applies Information Technology Infrastructure Library (ITIL) framework knowledge.

Requirements:

* Must have a Degree in Computer / Electronics Engineering, or any other relevant discipline.
* Understanding of and experience with service level agreements.
* Very good knowledge on IP and Data network.
* Experience with performing and coordinating Root Cause Analysis and trend analysis.
* Strong interpersonal skills, including strong verbal, written communication skills and excellent listening skills are required.
* Working experience or general knowledge of the ITIL framework.
* Problem-solving skills with an emphasis on resolution of complex technical problems.
* Demonstrated ability to quickly understand complex systems.
* Ability to work on many tasks simultaneously in a high-pressure environment.
* Strong interpersonal skills, including strong verbal, written communication skills and excellent listening skills.
* Ability to interact with individuals on all organizational levels.
* Strong organization skills.

Network Engineer (Transmission Network Support)


Responsibilities:

* As a subject matter expert in SDH transmission network operations responsible for resolving SDH equipment / network related problems in SingTel’s Singapore backhaul and overseas offices.
* Investigate, isolate and rectify faults pertaining to SDH equipment deployed in SingTel’s Singapore backhaul and overseas PoPs.
* Subject matter expert for SDH equipment responsible to get to the root cause of the problem and resolve it with the vendor and / or network Planner to pre-empt the recurrence.
* Review and revise troubleshooting methodology and processes to improve service recovery time.

Requirements:

* Must have a Degree in Computer / Electronics Engineering, or any other relevant discipline.
* With a minimum of 3 years' experience in similar capacity.
* Familiar with SDH technology and its operations.
* Hands-on experience in resolving SDH equipment and transmission network problems.
* Familiar with Alcatel and Huawei SDH will be an advantage.
* Good knowledge of IP technology and DWDM technology.
* Strong interpersonal skills, including strong verbal, written communication skills and excellent listening skills are required.
* Problem-solving skills with an emphasis on resolution of complex technical problems.

Network Planning Engineer

Responsibilities:

* Design, plan and setup/expand new/existing SingTel IP network.
* Develop new value-added IP services on the SingTel IP network.
* Implement and configure various network element including core routers, access routers, switches, etc.
* Plan and manage capacity for the existing network bandwidth requirement.
* Do application development using Programming or scripting language.
* Evaluate and conduct compatibility tests for new IP equipment (hardware and firmware) to support Voice, Data and Video integration for SingTel IP network.
* Provide technical support for the resolution of network related issues, including routing and service quality issues.
* Upgrade and enhance the network performance monitoring and network management system.
* Evaluate new products and technologies for new services roll-outs.

Requirements:

* Degree in Electronic Engineering, Telecommunication or Computer Science with 2 years of relevant experience.
* Good knowledge of IP routing protocols and technologies (TCP/IP, OSPF, BGP, MPLS/VPN, VoIP etc), LAN & WAN technologies.
* Possess knowledge of computer systems, relational database software, application development will be an added advantage.
* Systems skills and Internet knowledge e.g. Linux/FreeBSD/UNIX.
* Programming/scripting skills e.g. PERL, Shell scripting etc.
* Practical experience in design and implementation of service provider's IP network.
* Experience in CISCO and/or Juniper and/or Huawei router configurations.
* A team player with good communication skills.
* Has the ability to work independently and effectively with peers, suppliers and business partners overseas.

Network Specialist (IP Network Support)


The incumbent will be part of the technical specialists in carrying out daily operations for Corporate IP Networks. He will supervise and coach the technical teams in the implementation and maintenance of IP Corporate networks.

Responsibilities:

*
Handle escalations from the Operations team to resolve highly complex technical issues on Public IP, Layer 2 and Layer 3 MPLS & voice network.
*
Take the lead in handling difficult or chronic problems, identifying root cause and preventive measures.
*
Participating in On-call support rotation.
*
Review network performance and design, identify the measures to improve the efficiency and service level.
*
Implement network changes and maintenance in accordance to the change management guidelines/process.
*
Support the expansion, upgrades and roll-outs of new network infrastructure involving hardware such as routers and switches, associated software, network monitoring and management systems.
*
Generate statistical reports on network and equipment performance.
*
Support engineering teams on new product/feature implementation, node deployment and technical support matters.
*
Involve in problem management function like tracking the problems, co-ordinate with various stake holders for problems to resolve the problem permanently.
*
Take on additional responsibilities as and when line function requires.

Requirements:

* Must have a Degree in Computer / Electronics Engineering, or any other relevant discipline.
* With a minimum of 3 years' experience in similar capacity.
* Strong understanding of routing protocols like OSPF, BGP, EIGRP, MP-BGP, MPLS, TE, QoS.
* Expertise in WAN network facilities and protocol, Expertise in voice signalling Protocol SIP, H.323, MGCP, and SS7, TDM Circuits Experience, SONET, T1, DS3, ISDN, POTS, Frame Relay, ATM, Working knowledge IVR (Integrated Voice Response), Voice Mail and Management Platforms (Cable Records, Service Orders).
* Experience in voice application and devices like gatekeeper, gateway, softswitch.
* Possess good level of knowledge in Internetworking, IP routing protocols, troubleshooting for MPLS/IP VPN based networks.
* Strong background in analyzing sniffer traces (e.g. H323, SIP, RTCP).
* Candidates with CCNP or CCIE certification will be added advantage for this position.
* Possess good working knowledge in Cisco and/or Juniper routers architecture.
* Good understanding of ITIL process like change management and problem management.
* Possess good analytical and trouble-shooting skills in the area of technical fault isolation and rectification.
* Possess good process knowledge and communication skills.
* A self-starter with the ability to work independently, as well as in a team.
* Strong focus on customer satisfaction, high initiative levels, team player.

Manager (Global NOC – Special Operations Team)

Responsibilities:

* Member of the Special Operations Team to Coordinate and Manage crisis/extended outage situations as part of the incident management function.
* Proactively monitor extended outage situations for Customer Networks and take action appropriately.
* Coordinate with various internal/external partners and/or International Service Providers as part of incident management function.
* Act as a point of contact for customer issues which get escalated thro’ Account Managers/Service Managers.
* Manage crisis situations by arranging conference bridges and war rooms.
* Provide updates to Senior Management on a need basis for such situations.
* Available to work on a 24/7 basis as the situation demands.
* Perform duties in line with ITIL practices.
* Ensure that service quality meet IDA code of practice and exceed Service Level Guarantee committed to corporate customers.

Requirements:

*
Industry Knowledge and 5 years of experience on Managed Services, IP, MPLS, IPLC and other products such as MetroE, CWDM/DWDM and TDM technologies.
*
Candidates with strong supervisory skill and technical knowledge are preferred.
*
Industry leading certifications such as Cisco, Juniper may be an added plus.
*
Certification/Awareness on ITIL Practices is preferred.
*
Knowledge in transmission equipment, data communication equipment and network management system would be an added advantage.
*
Good to possess Telecommunications Engineering Degree or Diploma.
*
Demonstrated knowledge applications such as like MS Words, Excel, Power point, etc.
*
Have drive and energy to explore new ways of doing things to improve customer service.
*
Possess Leadership qualities, Good interpersonal and Communications skills.
*
Proven record of handling crisis/DR/BCM would be highly preferred.
*
Ability to communicate effectively with different levels of management.
*
Must be customer oriented and be able to handle difficult customers.
*
Flexible to work longer hours and/or perform duties during wee hours as the situation demands.


Process Specialist


Responsibilities:

* The individual selected will be relied upon to provide expertise in the areas of process design, development and enhancements.
* This role requires strong working relationship with external/organizational stakeholders to drive process developments and improvements, and document processes.
* The individual selected must possess demonstrated successes in the area of process development/improvement and quality assurance that possesses strong driving and leadership capabilities.
* The individual selected shall evaluate non-compliance to existing processes, standards and procedures, and implement enhancements accordingly.

Requirements:

* A good degree in Engineering, Science, or otherwise, a technically oriented field is required.
* ITIL v3 certification is mandatory, and ISO 2000 certified is preferred.
* A minimum of 3 years experience in the Telecommunication/Information Communication Technology (ICT) sector is required, including several years in the process development and enhancement role.
* Proficient in diagramming software like Visio.
* Excellent written and verbal communication skills are a requirement as well as the ability to work with teams as well as with individuals.
* Ability to prioritize effectively, possess strong presentation capability, strong attention to detail while understanding objectives, and a strong technical acumen.

Process & Quality Manager

Responsibilities:

* Apply subject matter knowledge and is accountable for the end-to-end detailed process design on IP products and solutions. This includes:
o Design of the product implementation process, to ensure that new products rolled out are defects free. Operational Level Agreement with Product, Capacity and Operations Support and Underlying Contract with Suppliers must be defined.
o Design of the network implementation process, to ensure that network implementation is defects free. Specifically, the Operational Level Agreement with Product, Capacity and Operations Support and Underlying Contract with Suppliers must be defined.
o Design of customer transition process, to ensure that transition of the customers from Sales, to Implementation, to Maintenance is carried out smoothly. Specifically, the interface between Pre-sales, Customers, Service Delivery, and Maintenance must be designed such that information is passed down the production process for a good customer experience.
* Implement performance indicators to measure the effectiveness of the processes.
* Ensure that there is quality control by making sure that the processes are adhered to.
* Analyse process performance trends and continually improve on the Processes to improve quality and cut wastes.
* Responsible for the provision of the Technical Service Description documentation of a product, Operational Strategy, and associated technical product documentation.
* Ensure the product integrates into existing operational processes, platforms, and test mechanisms for operational maintenance. This includes consulting with all operational groups and producing the product Operational Strategy documentation. This includes the product operational requirements for Service Provisioning and Maintenance.
* Responsible to ensure all technical documentation relevant to a product is accurate, and is available before product launch approval is given to the Product Manager.

Requirements:

* Preferably a degree in Telecommunications/ Electrical/ Electronics or equivalent qualifications with at least 3 years of working experience in an Operational environment.
* A Lean Six Sigma Green Belt is advantageous.
* A CCNA is advantageous, but not required.
* Experience in the telecommunications industry in position/s requiring the exercise of good operational judgement.
* Excellent interpersonal, facilitation, writing and communication skills.
* Good inter-departmental, organizational, problem solving and teamwork skills.
* Proactive nature and ability to coordinate process designs across multiple groups.

System Planning Engineer


Responsibilities:

* Capacity planning, expansion, documentation and maintenances of existing SingNet Systems like Email, Web, DNS, storage services.
* Creating high-level architecture design and detailed technical design to meet product specifications. Design, implement and integrate new components and infrastructure in the solutions while ensuring compliance to standards and best practices.
* Leading or being part of multi-team projects. Research on issues, contact vendors, and use specialized skills in problem remediation.
* Supporting customer-facing and operational units on pre-sales and post-sales issues.
* Providing technical advices and fault resolution/trouble-shooting support during fault escalation.

Requirements:

* Good Degree in Computer Science, Computer Engineering, Information Technology or Engineering.
* Minimum 2 years’ relevant experience in the systems development area and at least 2 year in project management capacity.
* Relevant IT skills and systems and business knowledge to perform job and attain results.
* Possess good leadership, effective project management and negotiation skills.
* Candidate must also be innovative, customer-focused and possess strong interpersonal and communication skills.
* Possess the following knowledge in:
o Systems skills and Internet knowledge (eg Linux/UNIX, SMTP, POP, DNS etc)
o Application development skills (eg PERL, shell scripting, Python, AJAX, XML/Web Services, Portlets, etc)
* Familiar with design of High Availability and resiliency System Architecture and Web Portal Architecture.
* Candidates possessing ITIL or PMP certification would be an added advantage.

Transition Delivery Manager


Responsibilities:

* Review the pre-sales design and provide post-sales implementation support.
* Play a lead role in gathering detail technical info from customers to ensure the migration and implementation can be carried out smoothly.
* Probe and develop an in-depth understanding of customers existing networking, communication setup and operating environment.
* Develop high quality migration and UAT plan for customers.
* Work closely with our Project Managers and Partners to implement the services subscribed by our customers.
* Provide documentation of the services implemented.
* Manage any technical escalation issues including working with internal and external teams to identify root cause of issues and develop a solution.

Requirements:

* Preferably a degree in Telecommunications/ Electrical/ Electronics/ Computer Science or equivalent qualifications with at least 5 years of experience in a Technical position in the Communications / Network or Information Technology related industry.
* CCNA certification would be required. CCNP / CCDP certification is preferable and CCIE certification would be desired.
* Knowledge or experience of server platforms and applications such as Microsoft, Linux, Sun Solaris, Oracle, SQL, MS-Exchange, ERP etc. is a plus point.
* Knowledge or experience in LAN internetworking, including hubs, switches, firewalls, load-sharing equipment, bandwidth optimizers and IP PABX is a plus point.
* Experience as a technical lead in migration projects, which involve LAN/WAN, security, voice and managed services.
* Excellent interpersonal, presentation, writing and communication skill.
* Highly motivated and willing to learn new technologies and able to work under pressure.
* Experience in implementing large networks.
* Good project management skills.

Associate Engineer
(Broadband & SingNet Operations)




Responsibilities:

* Responsible for the troubleshooting and timely resolution of faults/issues in SingNet systems/network.
* Carry out troubleshooting and system/network restoration from any network service outage including faulty hardware replacement.
* Perform corrective and preventive maintenance on system/network equipment such as servers, appliances and switches.
* Carry out configuration on servers, appliances and switches.
* Set up, maintain and analyze the output of monitoring systems.
* Carry out investigations to isolate the cause of customers' complaints.
* Perform User Acceptance Testing (UAT) and commissioning of new hardware and software upgrade.
* Generate statistical reports of equipment performance and formulate effective & efficiency work processes.
* Take on additional responsibilities as and when line requires.
* Interface with building FM/Planner on datacentre matters e.g. power usage, housekeeping, fire safety officer etc.

Requirements:

* A good Diploma in Electrical / Electronic / Computer Engineering / Computer Science from recognised institutions.
* Flair in dealing with technical problems.
* Possess sound knowledge and practical experience in the following areas:
o Messaging protocols e.g. SMTP, POP3, IMAP.
o Ethernet technologies and TCP/IP networking.
o Monitoring tools e.g. MRTG, Cacti, SmokePing.
o Administrating RedHat Linux, Sun Solaris and MS Windows operating systems effectively. e.g. files administrations, system security, using package manager, system upgrading etc.
* Those who possess knowledge in Sendmail, MySQL, Apache, MSSQL, IIS6, Mirapoint, Netapp, Sophos, Perl, XML, Bash will have added advantage.
* A self-starter with the ability to work independently, contribute as a team member and also have sense of urgency during outage.
* Willing to work with tight timeline and on call for 24x7



Associate Engineer (Charging Mgmt & Opns)
(1-yr Contract)








Responsibilities:

* To work with requirement analyst and developer to understand feature requirements and design of the application system assigned in order to work out the system test plan accordingly.
* To assist Test Manager in the preparation of the comprehensive System Test Plan based on the requirements specifications of the application system.
* To manage, execute and ensure the proper execution for the test cases according to the System Test Plan and to log down the test results properly.
* To assist Test Manager in conducting regression test of the application system assigned.
* To produce test reports and assist Test Manager in the review of the test results after the test completion.
* To assist Test Manager in the preparation of the draft User Acceptance Test (UAT) Plan and coordinate with users in performing the UAT.
* To assist Test Manager in developing automated test scripts for both system level and end-to-end testing.
* To maintain up-to-date system test document and other related document.
* Any other duties as required by the supervisor.

Requirements:

* Diploma in Computing or Communication Engineering with at least 1-year experience.
* Ability to work independently and as a good team worker.
* Produces accurate work under general guidance.
* Good knowledge of computer or mobile communication technology. Having working experience in UNIX, Oracle, Web-Server, HTML, Java Programming and Client-Server computing environment will be an advantage.

Associate Data Centre Engineer


Responsibilities:

* Perform 7 x 24 - 12 hrs shift work/staggered duties based on roster, to provide 7 X 24 onsite support for Expan suite of services and Data centers.
* Perform 1st - level IT/FM/Leased Circuits troubleshooting/provisioning support for clients, networks and the suite of services offered by EXPAN.
* Coordinate with Marketing Alliances partners across the region to troubleshoot Expan services.
* Support ISO27001 and DR/BC Certifications in the area of Datacentre controls, policies, procedures, structures and software functions.
* Facilitate customer visitation and provide “remote hands” service to customers.
* Front customer and provide periodic updates to customer during fault resolution, update customer profile, incidents management records and furnish incident report to customers as and when required.
* Coordinate DRP (Disaster Recovery Procedure) for customers and infrastructure group.
* Help maintain the Datacentre facility through monitoring of NOC BAS/EMS system and DC FM maintenance schedules, etc.

Requirements:

* Diploma in Computer Science, Telecommunication or IT related field with CCNA, ITIL, CDCP certifications will be of added advantage.
* Practical experience in Data Centre facilities management, IP technology, Veritas Netbackup, HP Data Protector, HP Overview and windows application software (Words, Excel, Powerpoint, etc).
* Experience in Data Centre environment (FM) or in customers' dealings which includes administration/troubleshooting/maintenance of WAN, SDH, GW, Metro E and Fibre related systems.
* Possess good interpersonal skills in order to work effectively with different groups of people with diverse backgrounds.
* Must have enthusiasm and energy to continuously look for new initiatives and ways to improve operations' efficiencies and services to customers.
* Must be customer oriented and be able to handle difficult customers.
* Strong analytical skill for troubleshooting of faults reported by customers.
* Incumbent should posses good communication skills, project management skills and have a proactive and positive attitude in order to be effective on the job.

Associate Engineer (Field Operations Business)


Responsibilities:

* Responsible for the installation, commissioning and maintenance of telecommunication equipment in cabinets and customer sites.
* Lead in local projects involving site surveys with SingTel internal and external teams.
* Access information and input data required in ordering and maintenance support systems such as Pegasus and FRMS.
* Perform analysis on fault resolution to make recommendations to improve the quality of service maintenance.
* Participate in change management, incident review, and root cause analyses.
* Plan, improve and document processes for post-sales and support activities.
* Work with cross functional teams to troubleshoot IP and Data services.
* Support fibre / copper diversion initiated by Network Operations, including checking of the list of circuits impacted and liaising with internal teams to inform the customers prior to the diversion.
* Perform standby duties after office hours to support 24 x 7 maintenance services to the customers.
* Provides lab training, 'on the job' training, monitor and assist staff performing their duties in the field.

Requirements:

* Diploma in Computer Science, Telecommunication or related fields.
* Technical skills and practical experience in LAN/ WAN networks, Networking (Cisco, Juniper), and IP technology.
* Must have in depth understanding of routing protocols: OSPF, BGP, RIP, EIGRP.
* Good working knowledge of PC applications such as MS Word, Excel, PowerPoint.
* Extensive work experience in Data Centre environment and in dealing with customers is necessary. Hence, incumbent should possess good communication skills, project management skills and have a proactive and positive attitude in order to be effective on the job.
* Having good knowledge / certification in following areas will be an added advantage:
o CCNA, CCNP or JNCIS certified
o Knowledge of Networking
o Good knowledge of OS & Web server Admin
o Good Knowledge on Lotus Notes/Exchange administration
* Possess Class 3 Driving License.


Associate Engineer (Security)






Responsibilities:

* Manage the security operations of all SingTel premises and security services provided by outsource security agencies.
* Physical access control of staff, contractors, vendors, visitors and vehicles accessing into SingTel premises including security passes management for staff and tenants.
* Conduct security audits and review security policies & procedures.
* Responsible for organization and supervision of preventive and routine maintenance programmes for security equipment.
* Knowledge in BS7799 and Business Continuity Management would be an added advantage.
* Liaise and coordinate with Authorities on security related matters.
* Attend to security related incident, assist in the investigation of incident and submit report to management.
* Plan and implement security related project.
* Contracts tendering, management and administration.

Requirements:

* Diploma in Security Management, Facilities Management or equivalent.
* Minimum 2 years’ relevant experience.
* Highly motivated, resourceful and solutions-oriented individual.
* Able to work with independently with minimal supervision, as well as in a team.
* Have good interpersonal and negotiation skills as job requires extensive interaction with cross functional/divisional and external parties.



*





Lead Solutions Architect








The Lead Solutions Architect is responsible for the suitability and overall design of the Singtel supplier client network infrastructure.

Responsibilities:

* End-to-end architecture on all platforms (voice, data, international etc).
* Drives opportunity growth with client.
* Deliver technical strategy and directions to client.
* Ensures ongoing integration between all platforms.
* Approve changes to design direction.
* Approve changed / new hardware / service elements.
* Management of costing and risk assessment for all design solutions.
* Ensure focus documents and detailed solution specifications are in line with client’s governance policies and procedures.
* Total solution architecture documentation.

Requirements:

* Minimum seven to ten years engineering solution design experience in the Network Integration and ICT Services markets.
* Tertiary qualifications in IT or Engineering discipline.
* Strong engineering design & technical skills.
* High level of technical know-how including technical knowledge of ICT infrastructure.
* Extensive experience in implementing enterprise networks.
* Experience in providing written response to customer bid and non-bid sales opportunities.
* Sound working knowledge of the ICT infrastructure market, related solutions, vendors and experience in a consulting and integration environment.
* Proven project management skills.

Solutions Manager Reference No.: GA/HBK/03/10/3820
Date Posted: 8 Apr 10





Solutions Manager performs the role of overall solution architect to meet business customers' requirements and enable customers to achieve their business goals.

Responsibilities:

* Provide high quality pre-sales technical consultation and develop cost effective, resilient, innovative and reliable ICT solutions to win proposals and bids/tenders and achieve high customer satisfaction for the services rendered.
* Understand customers' networking and communications requirements and provide high quality network design for customers' WAN networks.
* Perform role of overall solution architect integrating network solutions and managed ICT services; ensuring ICT solutions proposed by partners meet customer requirements.
* Constantly review customers' network and proactively propose improvements to enhance network performance and achieve network optimisation.
* Provide technical support to account managers on SingTel services.
* Conduct presentations on proposed solutions and new technologies to customers.
* Prepare win/loss analysis for proposals/bids/tenders submitted to facilitate continuous improvement of networks designed.
* Ensure quality documentation and updates for customers' network configurations and processes.
* Provide support to project managers and partners in WAN network project implementations and support operations and service managers in post sales queries when required.

Requirements:

* Degree in Telecommunications/Electrical/Electronics/Computer Science or equivalent qualifications with at least 2 years' experience in a technical position in the Communications/Network or Information Technology related industry. Fresh graduates with relevant degree can also apply.
* CCNA certification required. Those with CCNP/CCIP certification would have an advantage.
* Knowledge of telecommunications related technologies and services such as wireless technology; 3G, wireless, VoiP, ISDN, IP, Internet, networking equipment and video transmission etc.
* ITIL certification as well as experience in IT such as messaging and collaboration, security, servers, backup solutions will also be an added advantage.
* Ability to work independantly, and communicate effectively with customers, peers and colleagues.
* Possess good customer handling and presentation skills.

System Planning Engineer Reference No.: IPD/NR/02/10/3794
Date Posted: 26 Apr 10


Responsibilities:

* Capacity planning, expansion, documentation and maintenances of existing SingNet Systems like Email, Web, DNS, storage services.
* Creating high-level architecture design and detailed technical design to meet product specifications. Design, implement and integrate new components and infrastructure in the solutions while ensuring compliance to standards and best practices.
* Leading or being part of multi-team projects. Research on issues, contact vendors, and use specialized skills in problem remediation.
* Supporting customer-facing and operational units on pre-sales and post-sales issues.
* Providing technical advices and fault resolution/trouble-shooting support during fault escalation.

Requirements:

* Good Degree in Computer Science, Computer Engineering, Information Technology or Engineering.
* Minimum 2 years’ relevant experience in the systems development area and at least 2 year in project management capacity.
* Relevant IT skills and systems and business knowledge to perform job and attain results.
* Possess good leadership, effective project management and negotiation skills.
* Candidate must also be innovative, customer-focused and possess strong interpersonal and communication skills.
* Possess the following knowledge in:
o Systems skills and Internet knowledge (eg Linux/UNIX, SMTP, POP, DNS etc)
o Application development skills (eg PERL, shell scripting, Python, AJAX, XML/Web Services, Portlets, etc)
* Familiar with design of High Availability and resiliency System Architecture and Web Portal Architecture.
* Candidates possessing ITIL or PMP certification would be an added advantage.





Always yours, Saminath. G

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