Job opening for Senior TAC for IT Security Product, Bangalore

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From: Brain Search <info@monsterindia.com>
Date: Wed, Jan 16, 2013 at 8:31 PM
Subject: Senior TAC for IT Security Product
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Dear Saminath, Greetings from Brain Search..!! We would like to present you the excellent job opportunity which is worth taking ahead. We value your profession skills/expertise and sense that you would be the best choice for the opportunity presented by us on behalf of our client. Irrespective of your interest, we always believe in building long lasting relationship and we may be of help to you either now or in future as we are all on the same professional ground. Designation - Senior TAC - Security Product - Firewall Technical Support Years of Experience: 8 to 15 Years Location: Bangalore Client - IT Networking Equipments Industry Job Description • Ability to work in a highly dynamic TAC (Technical Assistance Center) environment with High focus on Customer satisfaction. • Proven experience with data networks including physical layer infrastructure, servers, LAN/WAN hardware, software, data transmission facilities and interconnecting devices. • Proven knowledge and practical application of SNMP, Security, Firewalls, access and perimeter control, vulnerability management and intrusion detection. • Good knowledge of basic networking, security and troubleshooting tools like nslookup, traceroute, ping, netstat. • In-depth knowledge, not limited to understanding but troubleshooting, of TCP/IP Protocol suite, IP routing protocols (OSPF, BGP, RIP), Frame-Relay, IPSEC VPN, and xDSL Technologies, OSI Model and Layered Troubleshooting, MPLS, LLDP • In-depth knowledge of L2 technology and protocols like VLANs, VLAN Tagging (IEEE 802.1q), LACP, VLAN trunking, STP (IEEE 802.1D and other 802.1 implementations.). • In-depth knowledge of Virtual Private Networks VPNs wrt. Design, Implementation Scenario's, Connectivity troubleshooting and other Algorithms such as DES, 3DES, MD5, SHA, PKI etc. • Ability to understand and troubleshoot various network problems using tools like wireshark, tcpdump etc. • Ability to interact effectively at all levels with sensitivity to cultural diversity • Ability to function as an effective team member • Ability to adapt new product support as organization evolves. • Train and mentor junior engineers and other members of the Network Operations department • Excellent verbal and written communication and customer interactive skills. • Must be a team player and should be ready for weekend on call/in-office support as needed. Candidates with experience and knowledge in any of the following would be preferred: • VoIP experience including through understanding, configuration, implementation designs and troubleshooting of VoIP protocols like, SIP, H323, SCCP, MGCP, RTSP. • Good working knowledge of Application layer protocols and functions such as FTP, DNS, SNMP, HTTP/HTTPS, LDAP, Radius, User Authentication Mechanisms, SMTP etc. • Demonstrated ability to provide third tier and technical support for Security related products like Commercial Firewall's, IPS/IDS, Unifed Threat Management Systems (UTMs) like URL Filtering, AV, Anti-Spam. • Understanding, Integration and troubleshooting of Various OS'es like Windows, Unix and MAC and their specific application technologies like NIS, NFS, Sun-RPC, MS-RPC etc. in a security enabled environment. • Certified in either of JNCIS-FWV, JNCIS-FWV, CCNA, CCNP other certifications are added plus. If you interested on above mentioned requirement, kindly send the profile to Malathi@brainsearch.co.in Also update your CTC details Present CTC......... Expected CTC....... Notice period........ Request you to forward the above requirement to your friends / refer some of your friends or colleagues who are seeking change in their career. NOTE: We apologize, if any inconvenience is caused or this job opening is irrelevant / not of interest to refer and request you to ignore this mail. Regards, Malathi Talent Acquisition Executive BRAIN SEARCH # 78, 2nd Floor, 8th Cross, Hanumagirinagar, Chikkalasandra, Bangalore - 560 061. Mobile No. +91 7204009621 E-mail ID - Malathi@brainsearch.co.in Website - www.brainsearch.co.in