Openings for TECHNICAL SUPPORT MANAGER-NIGERIA

Openings for TECHNICAL SUPPORT MANAGER-NIGERIA

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Subject:	TECHNICAL SUPPORT MANAGER-NIGERIA
Date:	19 Apr 2011 10:29:57 -0000
From:	Saksham Management
	Dear Saminath, We are an Ahmedabad based Placement Consultant looking for Technical Support Manager for one of our client who happens to be a ISP in Nigeria. Position : Technical Support Manager Location: Nigeria Experience:10 - 15 Years Location: Nigeria Education: B.Tech/B.E. Industry Type: Telcom/ISP Job Description Managing the technical support department for Internet Service Provider based in Nigeria for VSAT and Wireless (Fixed and Wimax). To manage all types of market segments i.e. Consumer Broadband, SME and Corporate. Basic technical knowledge of PC, Laptop, IP Networks ,LAN, Wireless & VSAT. Desired Candidate Profile Total work exp. of 10 years in Telecom industry of which 5 years with ISP. Train customers & engineers, recruit & manage large team of Field engineers and Supervisors . Handle technical problems and set service standards. Implement new ideas. Should have knowledge to manage Call center. Can manage the support and service delivery for Enterprise/corporate, retail and SME customers. Should have Excellent Communication Skills. Commercials: Family/ Bachelor visa Furnished accomodation Medical re-imbursement Local salary to meet local expenses Taxfree saving in USD Regards, Team SMC