Job | Firewall - Technical Assistant Center, Juniper,Bangalore

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From: Juniper Networks India Pvt Ltd <byashas@juniper.net>
Date: Wed, Dec 12, 2012 at 3:34 PM
Subject: Job | Firewall - Technical Assistant Center
To: 

Experience required for the Job: 4 - 18 years Annual Salary of the Job: 0.0 - 0.0 Lacs Job Location: Bengaluru/Bangalore Dear Candidate, Firewall VPN Technical Support Engineer Basic requirements include (but not limited to) the following: ï ¶Ability to work in a highly dynamic TAC (Technical Assistance Center) environment with High focus on Customer satisfaction. Able to determine problems and deliver Remarkable Customer Experience. ï ¶Candidate should be a technical expert in Network Security products specifically in Firewall technology. Candidate should have in-depth knowledge about Implementation scenarios, configuration and troubleshooting of Firewall related issues. ï ¶In-depth knowledge of Virtual Private Networks VPNs wrt. Design, Implementation Scenario"s, Connectivity troubleshooting and other Algorithms such as DES, 3DES, MD5, SHA, PKI etc. ï ¶Candidate should have very strong fundamental "core" networking skills, with thorough knowledge of TCP/IP Protocol suite, OSI layered architecture and should be able to relate that knowledge in troubleshooting related issues. ï ¶Proven knowledge and practical application of Security, Firewalls, access and perimeter control, vulnerability management and intrusion detection. Should have a strong knowledge on various attacks like SYN flood , Replay attacks etc and the mitigation techniques . ï ¶Proven experience with data networks including physical layer infrastructure, servers, LAN/WAN hardware, software, data transmission facilities and interconnecting devices. ï ¶Ability to understand and troubleshoot various network problems using utilities like nslookup, traceroute, ping, net stat and packet sniffers like wire shark, tcp dump etc. ï ¶In-depth knowledge, not limited to understanding but troubleshooting of, IP routing protocols (OSPF, BGP, RIP), IPSEC VPN, and xDSL Technologies, , MULTICAST . ï ¶In-depth knowledge of L2 technology and protocols like VLANs, VLAN Tagging (IEEE 802.1q), LACP, VLAN trunking, STP (IEEE 802.1D and other 802.1 implementations.). ï ¶Effectively utilizes complex lab setups to duplicate and solve problems. ï ¶Excellent verbal and written communication, interpersonal, presentation and customer handling skills. ï ¶Must be a team player and should be ready for weekend on call/in-office support as needed. ï ¶Ability to interact effectively at all levels with sensitivity to cultural diversity. ï ¶Ability to learn quickly and adapt to new product support as organization evolves. ï ¶Ability to multitask and prioritize work effectively. ï ¶Train and mentor junior engineers and peers ï ¶Proven crisis management, planning, prioritization and organizing skills. Candidates with experience and knowledge in any of the following would be preferred: ï ¶VoIP experience including thorough understanding, configuration, implementation designs and troubleshooting of VoIP protocols like, SIP, H323, SCCP, MGCP, RTSP. ï ¶Good working knowledge of Application layer protocols and functions such as FTP, DNS, SNMP, HTTP/HTTPS, LDAP, Radius, User Authentication Mechanisms, SMTP etc. ï ¶Demonstrated ability to provide third tier and technical support for Security related products like Commercial Firewall"s, IPS/IDS, Unifed Threat Management Systems (UTMs) like URL Filtering, AV, Anti-Spam. ï ¶Understanding, Integration and troubleshooting of Various OS"es like Windows, Unix and MAC and their specific application technologies like NIS, NFS, Sun-RPC, MS-RPC etc. in a security enabled environment. Certified in either of JNCIA-FWV, JNCIS-FWV, CCNA, CCNP other certifications are added plus Interested for the above Job Description , Please send me your updated profile for the below mentioned Mail -id : byashas@juniper.net

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