Openings @ Sandvine Technologies for Network Support Engineer Position, Bangalore

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From: Sandvine Technologies (I) Pvt Ltd. <umarepalli@sandvine.com>
Date: Tue, Aug 14, 2012 at 9:54 PM
Subject: Openings @ Sandvine Technologies-A Product based Company for Network Support Engineer Position
To: 

Experience required for the Job: 2 - 8 years Job Location: Bengaluru/Bangalore Dear Candidate, Job Title: Network Support Engineer Job Location: Bangalore, India Job Group: Customer Advocacy Job Description: As a member of our technical support team you will provide post sales support to customers and sales teams located in remote offices around the world. You will use your excellent troubleshooting and investigative skills to resolve technical issues for customers, Responsibilities: You will work in our lab environment, taking responsibility for post sales customer support, including the management of defect entry, tracking, and escalation. You will also provide backup support for remote Sales Engineers, including preparing technical customer presentation and working with Service Providers to evangelize, architect, implement, and support Sandvine solutions in their networks. Job Skills: * Technical background with an understanding of networking, specifically IP related technologies. * Hands-on Unix experience (BSD/Linux/Solaris). * Hands-on experience with the installation, configuration, and/or operation of network equipment such as Cisco, Juniper or other network hardware manufacturers. * Experience in a technical product lab setting or operational network environment an asset. * Experience with programming and/or scripting, SQL databases, network traffic monitoring or firewall technologies, especially in a Telecom, ISP or Cable Internet environment a valuable asset. * Attention to detail and follow-up. * Demonstrated ability to work in a team environment and absorb new technologies. * Experience in a role with customer support with a passion for customer satisfaction and sales engineering responsibilities. * Excellent troubleshooting, investigative and communications skills. * Strong project management skills. * On Call activities are expected * Good strong English skills both verbal and written Only qualified candidates that meet the needs of the position will be contacted Interested Candidates please revert back this mail with your updated resumes.

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