Urgent Opening for Principal - EUS, HYDERABAD

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From: Shell Info Technologies Pvt. Ltd <info@monsterindia.com>
Date: Thu, Nov 22, 2012 at 7:07 PM
Subject: Urgent Opening for Principal - EUS
To: 

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Dear Saminath, Greetings of the day!!!!! Currently we are hiring for User Interface(UI) Developer & Architect for our Clilent ( Product based). for Hyderabad location. Job description: ob Summary (Overall high level summary of the job) Provides day-to-day escalated technical support to employees for network infrastructure and internal client system software and hardware. This is a principal level position that works under the broad direction of a manager. Work is of a complex nature. Principal Accountabilities (Key activities and decision making areas) · Provides escalated installation, configuration and troubleshooting support for desktops, notebooks and mobile devices like Blackberry and iPhones · Provides IT support for remote offices and locations · Maintains passwords, data integrity and file system security for the desktop environment · Communicates highly technical information to both technical and nontechnical personnel · Evaluates and recommends hardware and software solutions, including new acquisitions and upgrades · Prepares a variety of written materials (e.g. inventory control, procedures, documentation etc.) for the purpose of providing written support and/or conveying information to both customers and peers · Acts as a technical leader and mentor team members, both technically and professionally · Provides input and recommendations for departmental processes and procedures · Coordinates and/or independently works on single or multiple, complex projects or tasks, requiring limited technical or management guidance · Evaluates and implements best practices with technology researches, recommends and applies technical solutions to enhance productivity in meeting business needs. · Participates in or lead software/hardware deployments for large-scale migrations. Works with Internal customers and departmental contacts to help identify approach, schedule, milestones and to establish implementation plan. · Recommends and facilitates planning, purchasing and implementation of hardware and software for department and for customer organizations · Conducts informal and formal technical and/or business presentations for peers, customers, and occasionally at the organization level · Requests quotations for the purpose of providing cost information, purchasing and securing items · Performs all other duties as assigned Knowledge /Experience/Qualifications/Skills (Minimum requirements of the job) · 7 – 8+ years of relevant experience, out of which 2 years experience in a lead role. · Demonstrated versatility and expertise in IT Support Must have outstanding English communications skills. Experience working in a diverse and collaborative team. Solid understanding of networking basics including wireless and VPN. · Manages priorities, goals and timetables to achieve maximum productivity · Addresses problems in a logical manner and presents & implements recommendations for resolution Additional Knowledge and Skills: · Strong working knowledge of laptop/ desktop computers (Dell, IBM, HP, Toshiba, etc.) · Strong knowledge of desktop O/S and hardware technologies (Windows, MAC, Linux/Unix) · Strong troubleshooting skills · Strong knowledge of desktop software (MS Office, Symantec, Altiris, IE, Firefox, Adobe Suite, Cisco VPN ) · Knowledge on AD, DNS, DHCP, Exchange, WSUS. · Knowledge of LAN/WAN technologies and architecture. · Knowledge on Telecom - PRI, BRI, ISDN, Avaya and Audio/Video Conferencing devices. · Working knowledge of supporting network printers(HP, Dell, Xerox) · Knowledge of network hardware and software including VPN support, Cisco switches and routers If interested revert with your updated CV with following details. Total Exp : Rel Exp : Current CTC : Expected CTC : Current Company : Current location : Contact Number : Email ID : Notice Period : Thanks & Regards, Holika Sr. Consultant TAG Shell Info Technologies (P) Ltd. holika@shellinfotech.com