| Subject: | [RJP INFOTEK] RE:walk-ins for FIS |
|---|---|
| Date: | Fri, 17 Dec 2010 17:49:52 +0530 |
| From: | chitra |
| Reply-To: | RJPINFOTEK-owner@yahoogroups.com |
| To: |
Dear RJPians,
Walk –in for FIS
Position: Technical Support Executive - Networking.
• Handles technical support requests from the Customers and provides quick & efficient resolution accordingly. • Fields customer technical support requests arriving via telephone & E-mail in a prompt, courteous, and knowledgeable manner.
• Thoroughly and efficiently gathers customer information, assess and fulfills customer needs, educates the customer where applicable to prevent the need for future contacts and documents the interaction through tracking tools.
• Provides quality service and support in a variety of areas as per the service boundary.
• Performs miscellaneous job-related duties as assigned and reports the progress/process to the Reporting Manager.
• Highly developed sense of integrity and commitment to customer satisfaction.
• Communicates effectively through both verbal and written channels.
• Ability to work with a team and follow instructions from supervisors and Adheres to procedures laid by the department.
Requirements :
BE/MSC/MCA – 75% ABOVE – 2008/2009/2010 pass outs only – should have all the mark sheets and consolidated mark sheet, else need not proceed.
NO Standing arrears.
Good communication skills.
Knowledge in networking - CCNA/MCSE preferred
Should be willing to work in night shifts
Time : 10am (Candidates beyond 10:30 am will not be taken forward for the interview)
Date : 18th December 2010
Venue :
Fidelity National Information Services (FIS)
No: 54, Vijayaraghava Road, T.Nagar
Landmark - opp to old suntv office - Anna salai
www.fidelityinfoservices.com||
Contact - Waheeda Fathima - Executive HR
Note: Candidates already took up interviews with Fidelity in last 6months need not proceed for this walk in.
Regards,
Ms.Chitra,
HR EXECUTIVE
RJP Infotek Pvt Ltd.,
10, United India Colony,
Kodambakkam, Chennai-24.
Ph: 8754485310
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