Openings for Security Engineer for a leading provider of security and networking solutions, Singapore

---------- Forwarded message ----------
From: sc <sc@btsolutions.com.sg>
Date: Thu, Oct 18, 2012 at 3:04 PM
Subject: JD for perm position of Security Engineer for our client a leading provider of security and networking solutions
To:

Hi Saminath G

 

We spoke and appreciate if you could forward JD to friends who may be interested in position of Security Engineer to submit their CVs to me. Our client is a leading provider of security and networking solutions & services with its corporate HQ is at Ubi vicinity at Ubi Avenue 4..

Please ask them to include their personal particulars, current , expected salary and notice period in their CVs.

 

A brief introduction to our client and the JD are listed below for your reference.

 

Our client, a leading provider of security and networking solutions in Southeast Asia and India region, has focused solely on improving its customers' security postures, offering a full range of security, networking solutions and services which are designed to protect business communications and resources for corporate networks, applications, remote employees, branch offices, and partner extranets and they partner with leading technology partners like

• A10Networks
• IBM
• Fortinet
• Arista
• McAfee
• Imperva
• LogLogic
• ArcSight
• Actiance
• Quantiq - CyberGuard (network security product).

 

 

JD - Security Engineer

 

The successful candidate for the role will be a member of the technical team responsible for providing hardware and software support services to external customers. Range of product supported includes Firewall, Application Delivery Controllers, Network IPS, Switches, Wireless AP and various IT security products. The candidate is expected to be involved in pre-sales activities and project implementation.

 

Job Description

·         Gather requirements, develop use cases, and fully understand the client's business needs and constraints.

·         Envision the high-level solution, ensure that it will meet the requirements, and validate the appropriateness of the solution with the client.

·         Work with sales team and business development team to position and propose solutions to clients and prospects.

·         Create and deliver technical presentations that communicate the value proposition, usage scenario, and competitive advantages of new features for technical sales and channel audiences.

·         Work closely with Product Marketing on specific sales plays, campaigns and projects to support technical aspects of strategic marketing, market awareness, and lead generation.

·         Identifying technical risks and creating mitigation plans for proof of concepts.

·         Design POC plans in partnership with sales team.

·         Provide phone and email support service to external customers, tracking incident status in Incident Tracking System.

·         Provide on-site support on technical incidents/problems reported by customers, follow through the case from problem analysis, resolution, to the proper closure of the incident.

·         Schedule and perform on-site preventive maintenance on relevant equipment.

·         Ensure services rendered meet customer Service Level Agreement.

·         Ensure Service Report and Incident Tracking System is updated with relevant and accurate information at closure of the each incident case.

·         Ensure proper documentation on problem encountered and resolution are in place for future reference.

·         To fully understand and adhere to Technical Support processes and procedures.

·         Able to work independently as well as in a team to achieve group objectives.

·         Perform on-call standby duty on rotational basis.

Criteria:

·         Minimum Qualification: Diploma/Certificates in IT Related field.

·         Must have strong fundamental knowledge in telecommunication and networking - LAN, WAN and Security with minimum 2 years working experience in relevant environment.

·         Must have in-depth knowledge on Windows, Unix and Linux Operating System.

·         Candidate must be able to work under a very dynamic working environment.

·         Must be a team player with positive customer focused attitude.

·         Must have strong troubleshooting skill.

 

Thanks & Best Regards,

Steven Chow

Mobile 97805376

BT Solutions Pte Ltd

 

sc@btsolutions.com.sg