From: anil-kumar.sharma@capgemini.com
Date: Mon, Sep 27, 2010 at
Subject: Cisco Voice Architect - Career Oppurtunity with Capgemini
To:
Skill : Network Voice Architect
Work location : Mumbai / Bangalore
IPT Engineer Position Details:
The Internet Protocol Telephony (IPT) position will assist in the supporting existing IPT implementations on a global scale and assist in implementations. A competent self-starter well versed in the newest trends in Cisco IPT solutions and implementation, the candidate also undertakes complex projects requiring specialized knowledge of said technologies. The engineer will work with customers to determine, document, and translates business requirements into clear and concise technical specifications.
Provides integrated systems planning, often coordinating multiple projects toward a common enterprise goal. Acts as a resource for direction, training, and guidance for less experienced staff. Accountable for the development of conceptual solutions architecture and responsible for developing detailed communications architecture and designs for solutions based on the conceptual architecture. Must have the ability to work with and coordinate multiple vendors and customers.
This Candidate must understand the team concept and be willing to go above and beyond expectations to make the team successful.
Long term development of skills in planning, and design of Cisco IPT networks is desired.
Staffing is needed for all 3 shifts. As goals and demand change this requirement may be adjusted.
Responsibilities
50% Support of existing environments
20% Planning and Strategy
10% Documentation
20% Other
Works closely with the operations, project management, and account management teams to understand client business requirements to develop the Cisco IPT solution.
Works within the data center infrastructure domain to research, evaluate, and properly introduce new Cisco unified communications technologies as standards into the enterprise while adhering to, and mentoring others on proper use of new technologies.
Qualifications
• Implementation, and maintenance of Cisco VoIP environments
• Maintain technical role certifications in support of VoIP, Unified Messaging, Unified Communications
• Develop and maintain ongoing QoS and other network designs and parameters in coordination with Network Engineering.
• Ensure the stable and reliable connectivity of all networked systems.
• Circuit Provisioning
• Provide and maintain architectural documentation of telecommunications infrastructure
• Demonstrates proficiency in core networking technologies to include:
• Core and Edge
• Level 2 & 3 Routing
• Quality of Service
• Class of Service
• Demonstrate strong troubleshooting experience and an understanding of networking and Cisco internet protocol telephony (IPT) technology.
• 2-3 years of experience working with installing, configuring, supporting:
• Cisco Call Manager
• Cisco Unity
• Cisco Routers, Switches (6500s, 3750s)
• Cisco Voice gateways, 2800s, 3800s, VG224.
• Cisco IPCC Express, Cisco Call centers, IPCC Scripting
Preferred:
• Cisco Presence
• Cisco Meetingplace/Meetingplace Express
• Cisco Mobility Manager, Mobility Advantage
• Presales experience with Cisco IPT products.
• Cisco TelePresence
Requirements
Expertise in installing medium to large sized IPT networks for Fortune 500 customers.
A minimum of 5 years experience working in a mixed environment with hands-on experience in installation, configuration, and integration of complex Cisco IPT environments.
Hands on experience in design, integration, performance tuning, and migration of large IPT environments
Expertise in logical and physical IPT design layout.
Experience in development of standards, best practices and industry leading solutions in a highly dynamic environment.
Experience in supporting legacy TDM PBX Environments specifically Mitel.
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