SENIOR NETWORK SPECIALIST - SCOPE- CHENNAI

---------- Forwarded message ----------
From: rashmi.s@ikyaglobal.com
Date: Thu, Sep 30, 2010 atSubject: SENIOR NETWORK SPECIALIST - CHENNAI - SCOPE
To:

Hello,

This is regarding your CV in job portal. We have requirements for SR N/W SPECIALIST that you might be interested. This is with one of our clients to be based at CHENNAI.

Exp : 5+ yrs

The responsibilities includes the following and applicable 24*7:
1. To monitor alarms of the network using available tools.
2. To manage the alarms by raising trouble tickets, performing defined troubleshooting steps and if required assigning it to identified groups for resolution.
3. To perform regular network throughput analysis.
4. To assist the capacity planning with detail analysis of the network behavior.
5. To identify any network abnormalities in terms of bandwidth usage, traffic pattern, network hardware and software malfunction, and immediately notify identified stake holders of the same.
6. To assist global and regional network team with their upgrade / improvement plan of its network infrastructure.
7. To identify and analyze, reason for outage (RFO) and root cause analysis (RCA) for every outage and degradation in the network.
8. To ensure all RFO and RCA is made available to identified stakeholders.
9. To ensure every RFO and RCA are documented and are available centrally to all stake holders to review 24*7.
10. To ensure accurate and regularly updated information related to network physical inventory, logical inventory, network diagram, network historical traffic flow, technical troubleshooting documents, operational process documents and escalation details (internal and external) are centrally available with clear tabs for easy retrieval by all identified stake holders .
11. Demonstrates continuous effort for identifying problematic area and providing permanent fixes.
12. Assist in implementing Global Projects, owning the processes and documentation as required by individual Projects.
13. Provides technical direction for systems migration and integration.
14. Meeting and exceeding defined service level metrics on timeliness and accuracy.
15. Communicating with clients for providing expert advice.
16. Implement project methodologies, process and tools through out the assigned process.
17. Work closely with other members to provide process and project related information when required.
18. Work as a team to manage the operations of multiple customers with multiple shift operations.
19. Focus on maximizing customer experience while optimizing costs
20. Contribute to the development of short and long term strategic network improvement goals


If Interested, Please forward your updated CV in word format with your full name, Current CTC, Expected CTC, DOB as soon as possible.

Feel free to forward this to your friends & colleagues having similar profile.



Thanks & Regards,
Rashmi Shreepathi
Recruitment Advisor


Ikya Human Capital Solutions Pvt. Ltd.,

rashmi.s@ikyaglobal.com
www.ikyaglobal.com