Job Opening- Executive (O & M) Telecom

Job Opening- Executive (O & M) Telecom

-------- Original Message --------

Subject:	Job Opening- Executive (O & M) Telecom
Date:	Wed, 01 Jun 2011 12:56:50 +0530
From:	IT People LLC

Experience required for Job: Not Mentioned

Job Annual Salary: Not Mentioned

Job location: Not Mentioned

Hi,

There is a job opening with one of our premium clients in Bahrain. Currently, they are looking for ‘Executive- Operations and Maintenance Support Engineer’ for their Bahrain office. Detailed job description is enclosed for your reference. If interested, please revert back with your updated CV and enclosed details-

1)Your Strong Areas / Areas of Interests / Suitability with regard to the above specified position:
2) Current Salary:
3)Minimum Salary Expectation:
4)How soon you can join after the confirmation of selection:
5)Contact Telephone Numbers:
6)Date of Birth, Gender, Marital Status, Name of your current living place & Nationality:


Job Description

Job Objective
The role of operations and maintenance support engineer is to provide full technical and operation &maintenance support for all third parties vendors not being part of the current viva network managed services performed by managed services vendors.
Key Responsibilities/Duties
 Participate in the achievement of the department’s objectives by performing technical support, design, Implementations, and O&M related activities;
 Work with all team members to ensure that the policies, procedures, systems and frameworks applicable are followed properly to ensure the unit operates efficiently;
 Follow-up with the Vendor’s Team on any Remote or onsite technical Projects/issues and all technical aspect before and after delivery
 Working with Network Managers or Executives within Technology for gathering requirements, pre-analysis, implementation and testing and product/projects deliveries.
 Perform any type of correction testing, including the non-regression and compatibility, on every patch and minor version of the Licenses.
 Bug Fixation- delivers the remedies and workarounds for related software faults that may be in the form of a corrected copy of the supplied software or a temporary fix or a patch.
 Notify or alarm about all events related to the software that may have an impact on the services offered by the system or may have an impact on the performance level of the system.
 Set a list of corrective actions and alarms (specific to each identified fault or problem) to be implemented after every preventive maintenance program.
 Develop documents for internal/external purposes such as issues technical reports, processes between our Departments and external communications as network improvements.
 Run update campaigns on customer sim cards to incorporate any specific values (ex: Roaming related keys , M-commerce related keys )
 Provide capabilities to update the STK menu over the air as deemed necessary by the company , estimated at 6-8 requests/year.
 Support in integrating Content providers to the STK menu services .
 Gemalto to have a proper SLA insuring the continuity of the STK related services.
 Perform site surveys as required for design and operational activities.
 Co-ordinate Installation and commissioning activities on site.
 Produce Schematic drawings as required with data fill activities.
 Perform PAT and final testing.
 Maintain data base and documentation.
 Perform other duties as requested.
Job Specifications
Behavioural competencies
 Understand how his/ her role meets internal and external customer needs;
 Show personal commitment and high standards of integrity and ownership;
 Maintain the appropriate level of confidentiality;
 Accept and trust the input to his/her job provided by colleagues/team members;
 Suggest new ways to address internal and external customers’ needs;
 Ensure that the output of his/her job is available to all concerned and when required;
 Actively listen to others and clarify what people say to confirm understanding.
Technical competencies Level
 ISP Network Design and Management.
 CISCO
 ISP Protocols
 Juniper Networks
 Linux OS Administrator
 MS Windows Administration  Skilled application
 Skilled application
 Skilled application
 Skilled Application
 Skilled application
 Skilled Application
Academic/Other Qualifications:
 Bachelor’s degree in Computer Science/Engineering from a recognised university;
Professional Experience:
 4-6 years of experience within the telecommunications industry in a similar capacity.


Warm Regards,

Shikha Mahajan
Business Consultant
IT People Gulf WLL
shikha.mahajan@itpeoplegulf.com
+973- 36 125 462