Capacity management

----- Forwarded Message ----
From: "manikant@sourceone.co.in"
To: mk_mahendra@yahoo.co.in
Sent: Tue, 31 August, 2010 1:41:36 PM
Subject: Capacity management
Subject: Top MNC :: Capacity Management:: Telephonic Interview

Hi !
Hope you are doing well !!
We are looking for many candidates :: Capacity Management:: please refer below in this mail for ............... permanent roll.

The various roles and work location for the role has been mentioned below clearly, so kindly go through it properly and then onle reply back. Candidates with excellent communication skills and willing to relocate should apply with following details to process it faster.
Roles available:


1.:: Capacity Management:: ( Exp - 6 Yrs to 10 Yrs). (Position In Bangalore)


Kindly send your latest updated cvs with below details asap so that we process it further:
Full Name:
Present Location:
Present Company Name:
Total IT Exp:
Relevant Exp:
Primary skills:
Primary Role/Job at present company:
which role/requirement you would like to prefer (please rever below in this mail):
Any Other skills:
Any certifications:
Qualifications (Full time Graduation is required)(10+2+3)(No Distance Mode):
DOB:
Contact No.:
Present Salary:
Expected Salary:
Total Team Size:
Total Onsite Exp:
Notice Period:
Willing to attend telephonic round of interview (Y/N):
Kindly send your cvs asap so that we process it further.
Also refer us few of your collegue and friends who would be interested for this.
Regards,
Mani.S
Source One Management Services Pvt. Ltd.
www.sourceone.co.in
Bangalore, Delhi

Note : not looking for candidates from software(developer,tester),need candidates from network background(infrastructure)

JD:Job Summary:

The position has responsibility for operational capacity management related tasks for the Accenture CIM organization.

Key Responsibilities:
• Minimize the adverse effect on the business of incident and problems caused by capacity related issues in the infrastructure and to proactively prevent the occurrence of such incidents and problems
• Ensure the successful, timely reactive and proactive resolution or initiation of resolution of detected capacity issues, including notification and escalation of high priority issues across CIM groups
• Proactive prevention of issues – trend analysis, targeting support action and communication
• Ensure all relevant service teams understand and act upon existing processes or process alerts
• Participate in new service offering design reviews, provide input from capacity point of view
• Participate in capacity management process definition, design & maintenance
• Monthly & Weekly reporting, capacity related incident review on demand
• Aligns with ITIL & ISO20k compliance
Knowledge/Skills Requirements:
• Customer service skills and client focus
• Strong communications skills including the ability to communicate technical information in using non-technical language
• Knowledge of TCP/IP and other networking protocols is essential
• Previous experience or aptitude to be successful in an Administration and Operations capacity
• Basic overview of network communication & transport protocols – MPLS, Leased Lines, Frame Relay, ISDN, etc…
• Working technical knowledge of telecommunication infrastructures
• Good problem-solving skills
• Excellent interpersonal skills
• Comprehensive verbal and written communication skills
• Preferable to have 6+ years experience in computer related industry
• Excellent customer service skills
• Ability to remain calm and courteous in periods of stress
• Ability to work on several problems simultaneously
• Ability to work with broad range of experience levels
• Maintaining a close customer relationship throughout all supported Accenture locations.

Disclaimer:

The sender of this email is registered with naukri.com as Source One Management Services Pvt.Ltd (ee@msourceone.com, *, BANGALORE, Karnataka - 560001) using Naukri.com services. The responsibility of checking the authenticity of offers/correspondence lies with you.